Thanks so much for shopping with Winnie + Crew! 

We accept return requests up to 14 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return. The return must be mailed back within 30 days of the purchase date in order to be refunded.

You can submit a return request here.

In the event that your order arrives damaged in any way, please email us as soon as possible at shop@winnieandcrew.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis, but we will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at shop@winnieandcrew.com.